Orders for smaller items are processed Monday to Friday and you should receive your order within 2-5 working days. If we have any issue with the stock, size or colour of any of your products we will contact you via phone or email.
The lead time for larger items for example sofas, is generally 2-4 weeks for stock items and for non-Irish suppliers or bespoke orders this time could extend to 12 -20 weeks. While every effort will be made to keep within this timeframe please note it may not always be possible to do so. Cooneys Home Interiors will not be held responsible for delays that are unfortunately out of our control. In the event that a product is not in stock or delayed a member of our team will notify you as soon as possible. Delivery fees will depend on location.
We want you to be happy every time you shop with us. However, we realise that you might occasionally want to return items. If for any reason you are unhappy with your purchase you can return it to us in its original condition within 14 days of the date you received the item. Under the Distance Selling Regulations, you also have the right to withdraw from the purchase of an item within 7 working days of the day after the item is delivered.
In the case of a faulty or damaged item, or an item we delivered to you in error, we will refund the costs of returning the items to us. This does not affect your statutory rights. For all other returns and cancellations, you will be responsible for the costs of returning the items to us. If we do not receive the item back from you, we may arrange for the collection of the item from you at your cost. If you discover that your goods are visibly damaged on arrival you should refuse to accept the delivery. Please also contact us within 7 days with details of the damage. This will help us considerably in raising the matter with our appointed courier. Once the damaged goods have been received back into our warehouse, then we will replace them.
Where you wish to return an item you should first contact us by email at info@cooneyshomeinteriors.com or by phone on (074) 917 6555 (Phone lines open from 9am-5 pm) quoting your order reference number.
Cooneys Home Interiors is a leading furniture store based in Letterkenny, Co. Donegal. We feature a range of modern, classic and contemporary designs, something to suit every design taste and budget.
Address: Unit 1-3, Letterkenny Retail Park, Neil T Blaney Rd, Letterkenny, Co. Donegal, F92 VR7A
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